Enchantment Resort
Category
General Information
Locality: Sedona, Arizona
Phone: +1 928-282-2900
Address: 525 Boynton Canyon Rd 86336 Sedona, AZ, US
Website: www.enchantmentresort.com
Likes: 40321
Reviews
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Tucked away in Boynton Canyon, sits a peaceful escape. (Instagram/abirdwell)
The perfect start to your day is closer than you think. Just step outside onto your private patio to enjoy room service alongside incredible views.
Explore within at our outdoor yoga class.
Soak up the energy of the red rocks. Our updated safety and wellness guidelines offer reduced pool capacity and hourly sanitization so you can relax without worry. bit.ly/EnchantmentResortHP
Home sweet Casita. Complete with a private patio overlooking the grandeur of Boynton Canyon, a cozy fireplace and authentic Southwestern touchesit’s the ideal weekend staycation. http://bit.ly/EnchantmentResortRooms
Next time you come across the Engelmann prickly pear, pay close attention to its red fruit. They’re commonly referred to as tuna here in the Sonoran Desert.
Once you begin your Journey at Mii amo Spa, there’s no turning back. (Instagram/laurenagaran)
Get back to the beauty of Boynton Canyon. (Instagram/amandastansen)
"In every walk with nature, one receives far more than he seeks." - John Muir
Even with Boynton Canyon’s beauty all around us, we can’t take our eyes off this incredible Tii Gavo spread. http://bit.ly/EnchantmentResortDining
Embrace never-ending red rock views under the warm rays of Sedona's sunshine.
Basic Function: For Enchantment Group's corporate office in Scottsdale, handle incoming and outgoing reservations calls in a call center environment and effectively sell the properties using specific selling techniques and standards to ensure maximum profitability Work Performed: 1. Assist guests by selling future room reservations as well as make changes to existing reservations in a knowledgeable and timely manner 2. Complete an in-house training course on effective selling... techniques and standards, and effectively utilize these skills to maximize revenue 3. Answer all incoming calls and emails in a professional, friendly and efficient manner 4. Provide guests with the requested information concerning the facilities, locations, services and surrounding area 5. Process all guest reservations, including guest follow up, obtaining all necessary information and accurately entering it into the PMS system 6. Assist the group coordinator as needed, assisting with rooming lists, pick up reports, suite blocks and reviewing accuracy in room assignments and billing 7. Assist Corporate Senior Manager of Reservations Sales with a variety of tasks not limited to brochure requests, gift certificate processing, and data entry 8. Complete all daily checklists and reports 9. Must meet or exceed established booking conversion rates, average handling time guidelines and other performance metrics associated with this position 10. Other duties as assigned Supervision Received: Corporate Senior Manager of Reservations Sales Field Label Qualifications Minimum Requirements: A minimum of one year customer service experience is required. Prior resort/hotel reservations experience preferred. High school diploma or equivalent education required. Must possess intermediate computer skills with the ability to learn and master multiple software systems. Prior experience with Microsoft Office, V1 or Navis systems preferred. Ability to deal with internal & external guests while maintaining a high level of professionalism. Requires excellent verbal and written communication skills and confident telephone skills and etiquette. Must be a self-starter and able to work independently, have a strong eye for details, be results driven, possess strong interpersonal and administrative skills, demonstrate self-confidence, energy and enthusiasm. Excellent organizational skills and ability to handle multiple tasks (talk, type, search multiple screens) without impact to the guest. Ability to work effectively in a team environment and with different levels of management. Flexibility with schedule, able to work weekends, nights, and holidays as needed. Physical Requirements: -95% Sitting/5% Standing -Good hearing -Computer screen reading 1-3 feet -Manual dexterity -Lifting & carrying up to 20 pounds See more
Leave your gear at home and allow the Trail House Bike Shop to prepare you for a ride of a lifetime.
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